5 |
call centre survey
|
20 400 000 |
0
|
2014-06-19
|
5 |
First Contact Resolution
|
72 800 000 |
0
|
2014-07-04
|
6 |
first call resolution
|
43 900 000 |
0
|
2014-06-19
|
7 |
Scotiabank "research" "Mexico"
|
3 850 000 |
0
|
2014-05-18
|
7 |
bc call center
|
15 600 000 |
1
|
2014-09-29
|
7 |
global customer voice manager call center metrics
|
34 900 000 |
4
|
2014-07-18
|
8 |
typical call center structure
|
3 530 000 |
0
|
2014-10-05
|
8 |
First-Call Resolution
|
28 500 000 |
-4
|
2014-10-22
|
9 |
itil call center metrics
|
7 220 000 |
0
|
2014-04-26
|
9 |
Award Winning Call Center
|
34 300 000 |
-4
|
2015-03-07
|
10 |
ITIL CALLCENTER metrics
|
6 550 000 |
0
|
2014-03-23
|
10 |
callcenter world
|
605 000 000 |
5
|
2014-06-15
|
11 |
voc reporting inc
|
63 900 |
0
|
2015-06-08
|
11 |
repeating call software
|
6 730 000 |
0
|
2014-05-22
|
11 |
call center itil metrics
|
7 200 000 |
0
|
2014-04-15
|
12 |
wallpapers call center worker
|
11 800 000 |
0
|
2014-11-19
|
12 |
call center log sheet
|
42 800 000 |
0
|
2014-04-24
|
12 |
call center books
|
404 000 000 |
0
|
2014-07-05
|
13 |
class design address vernon bc
|
1 370 000 |
0
|
2014-07-03
|
13 |
average cost of help desk call 2011
|
1 670 000 |
0
|
2014-05-12
|
14 |
call center resolution rates
|
6 290 000 |
4
|
2014-12-09
|
15 |
call center layout software
|
2 700 000 |
0
|
2014-05-05
|
15 |
example of call center competitive analysis
|
8 000 000 |
0
|
2014-04-23
|
16 |
incsat stories
|
33 300 |
0
|
2014-10-26
|
16 |
average 1st call pace rating
|
4 560 000 |
0
|
2013-11-03
|
16 |
purpose of customer visit
|
84 700 000 |
0
|
2014-02-26
|
17 |
web design vernon bc
|
151 000 |
0
|
2014-10-22
|
17 |
troubleshooting training for call centers
|
3 080 000 |
0
|
2014-04-20
|
17 |
analyze for voc and email
|
17 600 000 |
0
|
2014-08-21
|
17 |
callcenter daily planning
|
25 500 000 |
0
|
2014-09-17
|
17 |
call center world
|
332 000 000 |
23
|
2013-10-16
|
18 |
csat white paper
|
14 900 |
2
|
2014-10-22
|
18 |
blue cross alberta
|
2 240 000 |
12
|
2015-03-23
|