4 |
verint universe
|
281 000 |
0
|
2014-05-01
|
6 |
most intelligent desktop
|
7 640 000 |
0
|
2014-03-02
|
7 |
"workforce management" +"market size"
|
75 700 |
-5
|
2012-04-20
|
8 |
contact center scoring sheet
|
351 000 000 |
30
|
2015-08-21
|
9 |
verint WFM PPT
|
69 100 |
0
|
2014-04-11
|
10 |
callcopy pdf
|
32 800 |
5
|
2015-03-28
|
10 |
call logger data capture freeware
|
2 950 000 |
0
|
2014-08-08
|
10 |
call center power word list
|
12 000 000 |
0
|
2013-10-20
|
11 |
size of market for workforce management systems
|
5 540 000 |
-9
|
2014-03-14
|
12 |
callcopy training one of the
|
97 600 |
0
|
2014-07-02
|
12 |
pelorus
|
125 000 |
0
|
2014-07-11
|
12 |
Personal call logger device
|
2 080 000 |
0
|
2014-05-25
|
12 |
altitude scripting language
|
13 900 000 |
5
|
2014-03-25
|
13 |
First Contact Resolution
|
72 800 000 |
0
|
2014-07-04
|
15 |
dss video recorder
|
52 900 |
0
|
2014-11-27
|
18 |
calabrio recording powerpoint
|
3 410 |
0
|
2015-11-17
|
18 |
call centre heat map
|
1 410 000 |
0
|
2014-03-28
|
18 |
dss recording for mobile phones
|
5 570 000 |
0
|
2014-02-10
|
19 |
call center scorecard
|
890 000 |
0
|
2014-10-14
|
19 |
first call resolution
|
43 900 000 |
0
|
2014-06-19
|
20 |
First-Call Resolution
|
28 500 000 |
-10
|
2014-10-22
|
20 |
issue resolution best practices
|
31 800 000 |
0
|
2014-10-12
|
21 |
call center resolution rates
|
6 290 000 |
-1
|
2014-12-09
|
22 |
time coaching centres
|
1 480 000 |
0
|
2014-05-10
|
22 |
desktops army
|
1 900 000 |
0
|
2014-07-04
|
23 |
travel agent desktop solutions
|
1 390 000 |
0
|
2014-08-14
|
24 |
workforce optimization
|
2 720 000 |
7
|
2013-11-15
|
25 |
computer call logging
|
240 000 000 |
-3
|
2014-02-06
|
26 |
dss recording software
|
84 200 |
0
|
2014-01-12
|
26 |
score sheet for quality monitoring call centre
|
1 440 000 |
0
|
2014-04-10
|
27 |
call center layout software
|
2 700 000 |
0
|
2014-05-05
|
30 |
free universal softphone
|
1 750 000 |
0
|
2014-04-16
|
30 |
call logging
|
44 800 000 |
0
|
2014-01-25
|
31 |
oneliner customer centric
|
2 030 000 |
-14
|
2015-03-04
|
32 |
screenlogger call center
|
52 600 |
10
|
2014-11-14
|
32 |
2010 accenture customer satisfaction survey
|
61 600 |
0
|
2015-08-27
|
32 |
call center coaching template
|
180 000 |
0
|
2014-05-01
|